Overview

Welcome to Aliencell X1! The terms “we,” “us,” and “our” refer to Aliencell X1. Aliencell X1 operates this store and website, including all related information, content, features, tools, products and services to provide you, the customer, with a curated shopping experience (the “Services”). Aliencell X1 is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (the “Terms”) govern your use of the Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms, which include and incorporate our Privacy Policy, Shipping Policy, and Return & Exchange Policy by reference.

1. ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services. You are responsible for maintaining account security.

2. OUR PRODUCTS

We strive for accuracy in product descriptions, but please note that colors and appearances may vary depending on your device settings. Products and descriptions may change or be discontinued at any time.

3. ORDERS

Placing an order constitutes an offer to purchase. Aliencell reserves the right to accept or decline orders. An order is not deemed accepted by us until the product has been shipped. Purchases are subject to our Return & Exchange Policy.

4. PRICES AND BILLING

Prices may change without notice. Taxes, shipping, and customs are not included unless otherwise stated. You must provide accurate and authorized payment information.

5. SHIPPING AND DELIVERY

Delivery times are estimates only. Risk of loss passes to you once products are handed to the carrier. We are not responsible for delays beyond our control. For details, please review our Shipping Policy.

6. INTELLECTUAL PROPERTY

All trademarks, designs, content, and materials on the Services are the property of Aliencell or its licensors. You may only use them for personal, non-commercial purposes.

7. OPTIONAL TOOLS

Third-party tools may be provided “as is” without warranties. Use at your own discretion.

8. THIRD-PARTY LINKS

We are not responsible for third-party content or websites accessed through our Services. Use them at your own risk.

9. RELATIONSHIP WITH SHOPIFY

Aliencell X1 is powered by Shopify. Shopify is not responsible for transactions between you and Aliencell. All sales are directly with Aliencell.

10. PRIVACY POLICY

Your personal data is subject to Aliencell’s Privacy Policy and Shopify’s Privacy Policy. Please review them carefully.

11. FEEDBACK

By submitting any feedback or suggestions ("Feedback"), you irrevocably assign to us all of your right, title, and interest in and to the Feedback. We may use it for any purpose, commercial or otherwise, without restriction and without compensating you.

12. ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors or inaccuracies, and to cancel orders if necessary.

13. PROHIBITED USES

You may not use our Services for unlawful, harmful, or abusive activities. We may suspend or terminate accounts violating these Terms.

14. TERMINATION

We may terminate your access to the Services at any time. Certain provisions survive termination, including Intellectual Property and Limitation of Liability.

15. DISCLAIMER OF WARRANTIES

The Services and all products are provided "as is" and "as available" without warranties of any kind, either express or implied.  Use is at your own risk.

16. LIMITATION OF LIABILITY

Aliencell shall not be liable for direct, indirect, incidental, or consequential damages arising from use of the Services, to the extent permitted by law. In any event, our total aggregate liability for any claim arising from or related to the Services or a product shall not exceed the price you paid for that specific product.

17. INDEMNIFICATION

You agree to indemnify Aliencell and its affiliates from claims or damages resulting from your violation of these Terms.

18. SEVERABILITY

If any provision is found unenforceable, the remaining provisions remain valid and enforceable.

19. WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision is not a waiver. These Terms constitute the entire agreement between you and Aliencell.

20. ASSIGNMENT

You may not assign these Terms without our written consent. Aliencell may assign or transfer its rights without restriction.

21. GOVERNING LAW

These Terms are governed by the laws of Hong Kong SAR.

Any dispute arising from or related to these Terms shall be resolved by final and binding arbitration in Hong Kong, administered by the HKIAC. You also waive any right to participate in a class-action lawsuit or class-wide arbitration.

22. HEADINGS

Headings are for convenience only and do not affect interpretation.

23. CHANGES TO TERMS OF SERVICE

Aliencell may update these Terms at any time by posting revisions. Continued use of Services constitutes acceptance.

24. CONTACT INFORMATION

Questions about the Terms of Service should be sent to: shop@aliencell.com
Trading Name: Aliencell Start Technology CO., Limited
Business Address: Prince Edward Rd East, B10 RM 2703, NEW TREND CTR 704, San Po Kong, Kowloon, Hong Kong SAR